Serving a Customer

How to serve a customer at the register

1. First greet the customer as soon as they reach the counter.

2. Take there docket and scan the barcode, then press your name, then place the receipt on the spike.

3. Tell the customer there total and ask them if they are paying cash or card.

4. If paying cash type in there amount to the register (eg $100, type in $100.00) then press the cash button on the touch screen. It will print out the docket which you hand to the customer along with any change, and always make sure you tell the customer the amount of they are receiving.

If paying with card, press the card button on the register and take out the receipt and hand to the customer. Type the amount in the eftpos machine, and then ask the customer to either tap or insert there card. Once transaction is complete, take out the merchant copy and put on the spike, ask them if they want there copy of the card receipt if not press 'no' on the terminal.

5. Make sure you farewell the customer.